Legal
Terms & Conditions
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Please read these Terms and Conditions carefully before engaging Quick Bin Solutions Pty. Ltd. (ABN 64 690 877 948) ('we', 'us', 'our') to perform any services. By booking or accepting a service, you agree to be bound by these terms.
1. Services
We provide onsite bin cleaning, sanitising, high-pressure washing and bin repair services. The scope of each service is as agreed at the time of booking. We reserve the right to decline or discontinue a service if site conditions are unsafe, access is not available, or the bin is in a condition that poses a health or safety risk to our staff.
2. Bookings & Scheduling
Services are scheduled for the day after your bin collection day. It is your responsibility to ensure bins are accessible and returned to a reachable location after council collection. If bins are not accessible on the scheduled day, the service may be skipped and a call-out fee may apply for rescheduling.
3. Pricing & GST
Residential service prices are inclusive of GST. Strata and commercial service prices are exclusive of GST — GST will be added to invoices at the applicable rate. Prices are subject to change with reasonable notice. Volume discounts and recurring service rates are as agreed in writing at the time of booking.
4. Payment Terms
Payment is due within 14 days of invoice for commercial and strata accounts unless otherwise agreed. Residential customers are required to pay per service or as arranged. We reserve the right to suspend services for accounts with outstanding balances. Late payments may attract interest at 2% per month on overdue amounts.
4a. Online Payments
Residential customers may book and pay online via our website. Online payments are processed securely by Stripe, Inc. We do not store, handle or have access to your card details — all payment data is managed directly by Stripe in accordance with PCI-DSS standards. By completing an online payment you agree to Stripe's terms of service (stripe.com/au/legal). Once-off payments are charged immediately at checkout. Recurring subscription payments (monthly or quarterly plans) are charged automatically on the same date each billing cycle. You may cancel a recurring plan at any time by contacting us at info@quickbinsolutions.com or calling 0497 554 574 — cancellations take effect from the next billing cycle. We do not offer refunds for services already performed. If a payment fails, we will attempt to contact you to arrange an alternative payment method before suspending the service.
If you have any questions about these Terms and Conditions, please contact us at info@quickbinsolutions.com or call 0497 554 574.